Follow the below steps to set up and design name labels in the Ticketbutler system if you are using an external registration or registration system. If you are using Ticketbutler as a registration system, read this article instead.
Pro tip: Watch the video above for extra tips and tricks 💪
Create a free Ticketbutler user
If you're use an external ticketing or registration system, you will first have to create a free Ticketbutler user:
- Create a free user through THIS LINK (a user-creation flow especially for name badge users).
- Click "+Create event" at the top right of your Ticketbutler dashboard.
- Fill in all your event info.
Label design
Once you have created your free Ticketbutler user and your event, you can design the name badge label. You do this by first uploading the guest data:
- Click on the "Name badge" tab on the left.
- Click on "Guest Information".
- Select "Import through Excel or CSV file" (CSV is usually easier for the system to import).
- Match the different columns to the categories that already exist in Ticketbutler - or create your own category by entering the name of the field and then click on "+Create".
- If there are any columns that you don't want imported, simply select "Ignore column".
- Click continue and review the import by double-checking whether the correct fields are being imported.
- Click "Save".
NB! It may take some time before all guest data is imported. Check and refresh the "Guest Support" tab until all guest data has been imported. Then, head to the "name badge design" tab to design the label:
- Click on the "Name badge" tab and then "Design name badge".
- Select your chosen label type.
- Upload a design with e.g. logo or other graphics (or leave it blank).
- Click "Continue".
- Choose which fields you would like printed on the label.
- Drag the fields out to the each edge and choose the size, font and position.
- Click "Save".
NB! The printer is thermal, meaning it only prints in black and white. This also means that it's cheaper to operate, more sustainable, weighs less and does not require ink refills.
Link to registration at the door
Do you expect last-minute walk-ups? Great, the more, the merrier! Simply use the "Registration at the door"-link for quick and easy registration.
Does an attendee have badge amendments at the door? No problem. Use the same "Registration at the door" link to register anew - or edit the attendee details in the Ticketbutler dashboard and re-print badges onsite within seconds.
How to edit in the Ticketbutler dashboard:
- Log in to your Ticketbutler dashboard and select your event.
- Click on "Guest Support"
- Search for the attendee in question
- Click on the pencil icon next to the name
- Edit and save
- Re-print immediately via the app.
Find the link for registration at the door by following these steps:
- Log in to your Ticketbutler dashboard and select your event.
- Click on the "Name badge" tab on the left.
- Click on "Registration at the door".
- Copy the link and open it on e.g. an iPad or laptop.
- Now your guests can register themselves at the door (or you can have dedicated check-in staff registering for them).
- Once your guest has clicked save, the guest list in the check-in app will automatically update.
- Print the name badge label by checking in via "Check in Guest by list".
Additional questions for registrants at the door
Is there additional information that you would like to receive from the guests who register at the door? Add extra fields in the registration at the door link by following these steps:
- Go to your event in your dashboard and click "Guest Information".
- Select "Questions for each attendee".
- Select the question type.
- Select the ticket type "Registration at the door".
- Add your question and decide if it should be required to answer or not.
- Click "Save".
Next step
Once you have set up the event and designed the label, you are ready for the next step; "How to use a Ticketbutler name badge printer".
Questions?
If you have any questions about setting up and designing name labels when using an external ticketing or registration system, contact Ticketbutler at hello@ticketbutler.io or tel. +45 89 80 12 80.