Remind your guests of the exciting experience awaiting them by sending a reminder email from the Ticketbutler system.
You can choose to send one reminder email 24 hours before the event starts, or you can send two reminder emails: one 4 days before the event and another 10 hours before.
The great thing about a reminder email is that it ensures that the email (with the ticket) is at the top of their inbox, so they're ready to find it before check-in.
Here's how to include a message in your reminder emails:
- Log in to your Ticketbutler account
- Select your event
- Click on "Guest Communication" on the left-hand side
- Select "Reminder email" from the horizontal menu
- Now you can craft your desired text for your reminder email to your guests. If you leave this field blank, the ticket system will simply send a standard reminder email to your guests, without a personal message.
- Consider sending a test mail to see what the email looks like before clicking "Save".
Questions?
Still have questions? We're always here to help. Feel free to contact us at hello@ticketbutler.io or give us a call at +45 89 80 12 80.